Shipping policy

FREE SHIPPING ON EVERY ORDER

We offer free tracked shipping on all DayRoll orders to Australia and New Zealand — no minimum spend, no hidden fees.

DELIVERY TIMES

🇦🇺 Australia — Free standard shipping (8–10 business days) · Priority $9.99 AUD (5–8 business days)

🇳🇿 New Zealand — Free standard shipping (6–10 business days) · Priority $11.99 NZ (5–8 business days)

🇺🇸 United States — Free standard shipping (6–10 business days) · Priority $6.99 USD (5–8 business days)

🇨🇦 Canada — Free standard shipping (6–11 business days) · Priority $6.99 USD (5–9 business days)

Order Cut-Off Time: Orders placed after 2:00 PM AEST/AEDT will be considered as placed on the next business day for processing purposes. Orders placed on weekends or Victorian public holidays will begin processing on the next business day.

Orders are processed within 1–3 business days (Monday–Friday, excluding public holidays). You will receive a confirmation email with your tracking number as soon as your order has shipped.

WHERE YOUR ORDER SHIPS FROM

DayRoll is an Australian owned and operated brand, based in Melbourne. Like most consumer electronics, our cameras are made with trusted manufacturing partners in China and dispatched to you through our international fulfilment network. It is how we keep quality consistent, shipping free and prices fair. Every order is fully tracked from our partners to your door, and backed by our 60 Day Returns and your rights under Australian Consumer Law.

TRACKING YOUR ORDER

Every order includes tracking. Once your order ships, you will receive an email with a tracking link so you can follow your package in real time.

DELAYS

While we do our best to meet estimated delivery times, occasional delays can occur due to carrier issues, weather events, or peak periods. If your order has not arrived within 12 business days of your shipping confirmation, contact us at support@dayroll.co and we will investigate immediately.

LOST OR MISSING PACKAGES

If your tracking shows as delivered but you have not received your package, please email us at support@dayroll.co within 7 days of the marked delivery date and we will make it right.

CONTACT

support@dayroll.co
Response time: within 1–2 business days (Monday–Friday, excluding public holidays)